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Helpful Insights at Your Fingertips

Find quick, clear answers to common queries in our FAQ section. Whether you're looking for more information about our services, process, or policies, we've compiled our knowledge to help you get the insights you need to make informed decisions.

FAQs Assistance

These FAQs help our clients

What web design services do you offer?

We specialize in creating visually appealing and user-friendly websites, focusing on UX/UI Design, design systems, prototypes, sitemaps, and using tools like Figma and Photoshop.

Can you develop custom web applications?

Yes, we craft bespoke web applications tailored to your unique needs, focusing on balance between design and functionality, including third-party integrations.

How can you help with my eCommerce website?

We focus on strong UX to convert visitors into buyers, offering custom store development, payment gateway integrations, and optimization for higher conversion rates.

What kind of support and maintenance services do you provide?

Our services include website maintenance, security updates, bug fixes, and plugin updates to keep your site running smoothly and securely.

Do you offer cloud hosting services?

Yes, we handle technical site hosting aspects including backups, security, page caching, with free SSL Certificate and migration.

How can you optimize my website's performance?

We focus on enhancing visibility, security, performance, and conversion rate, employing tools and practices like Google Lighthouse, SEO, and CRO.

Do you provide design prototyping?

Absolutely, we create detailed prototypes to help visualize your website before development begins, using tools like Figma.

Can you integrate payment gateways into my eCommerce site?

Yes, we integrate various payment gateways like Stripe and PayPal to facilitate smooth transaction processes for your online store.

What measures do you take for website security?

We implement security updates, use SSL certificates, and conduct regular maintenance to ensure your website's security.

How do you ensure my website is user-friendly?

By focusing on UX/UI Design and following best practices in design and development, we ensure a seamless user experience.

Can you redesign my current website?

Yes, we can refine your existing website to improve its design, functionality, and overall user experience.

How do you approach website design?

Our approach includes understanding your objectives, focusing on UX/UI, and creating a design that aligns with your brand identity.

What is your process for web development?

We start with your vision, create prototypes, and then develop your site, ensuring it meets your specific needs and functionality requirements.

How can I ensure my website stays updated?

Our maintenance service covers timely updates, including content, security patches, and plugin updates to keep your site current.

What's included in your eCommerce service package?

It includes custom store design, admin panel integration, customer login areas, custom checkout, and payment gateway integration.

Do you provide training on managing my website?

Yes, we offer guidance and training on managing your website's content and understanding its backend functionalities.

Can you help improve my website's search engine ranking?

Definitely, our optimization services include SEO strategies to improve your website's visibility and ranking on search engines.

What makes your web design unique?

We emphasize user-centric design, creating custom, visually appealing websites that reflect your brand and meet user needs.

How do you handle website scalability?

We build websites with scalability in mind, ensuring they can grow and evolve with your business needs.

Can you migrate my site to a new hosting provider?

Yes, we offer free migration services as part of our cloud hosting package, ensuring a smooth transition.

How do you approach website accessibility?

We design and develop websites following accessibility guidelines to ensure they are usable by everyone, including people with disabilities.

What types of businesses do you work with?

We work with a wide range of clients

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What our clients say about us

Comprehensive Digital Solutions

ScaleBox has been a game-changer for our digital presence. From website design to online marketing, their comprehensive solutions have driven our brand to new heights.

Exceptional Branding Expertise

The branding team at ScaleBox is exceptional. Their strategic vision and creative execution have helped our brand establish a strong, memorable identity in a competitive market.

Targeted PPC Campaigns

The PPC campaigns managed by ScaleBox have consistently exceeded our performance expectations. Their targeted approach and ongoing optimization have delivered excellent ROI.

Innovative Product Design

We collaborated with ScaleBox for our new product line's design, and the results were stunning. Their innovative approach and attention to detail made our products stand out in the market.