Privacy Policy of ScaleBox

Introduction

ScaleBox is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of personal data when you use our services in accordance with the General Data Protection Regulation (GDPR).

Data Controller

ScaleBox, acting as the Data Controller, is responsible for the processing of your personal data in relation to our services. Should you have any inquiries regarding data protection, please contact our Data Protection Officer, Christopher Rose at: privacy@scalebox.agency.

Types of Data Collected

We collect:

• Personal Identification Information: This includes your email, first name, last name, phone number, and company details.
• Usage Data: Details of your interactions with our website.
• Cookies and Trackers: For specifics, please see our Cookie Policy.

Purpose of Data Processing

We use your data for:

• Service Delivery: To ensure our service operates effectively.
• User Communication: To send updates and, with your consent, marketing communications.
• Improvement and Personalization: To enhance your experience based on your interactions.
• Security: To implement access controls and conduct staff security training.

Legal Basis for Processing

Your data is processed based on:

• Consent: Your explicit consent for certain processing activities.
• Contractual Necessity: Processing that is necessary for the fulfillment of our services.
• Legal Obligations: To comply with legal requirements.
• Legitimate Interests: Processing necessary for our legitimate business interests.

Data Retention

We retain personal data only for as long as necessary for the purposes stated, in compliance with legal and regulatory requirements.

Your Rights

Under the GDPR, you have the right to access, rectify, erase your data, restrict processing, and more. To exercise these rights, please contact our DPO.

International Data Transfers

Your data is not transferred internationally, ensuring it remains within the European Economic Area (EEA).

Security Measures

We implement robust security measures, including access controls and comprehensive staff training, to protect your personal data.

Updates and Notifications

Any changes to this policy will be communicated through our website and via email. We encourage you to regularly review our Privacy Policy for the latest information.

Contacting Us

For more information or questions about our privacy practices, please contact us at info@scalebox.agency.